If you need assistance with your NetID and password, please contact the DoIT Helpdesk. For security reasons, the Help Desk will only handle NetID and password issues over the phone.
NetID Account Utilities – Information on resetting passwords, activating accounts, and modifying accounts.
NetID Eligibility – Eligibility for a UW-Madison NetID and eligibility for remote access to library resources are not equivalent. Some NetID accounts may not allow access to library resources from off campus.